Why take the assessment
Switching IT providers is a significant decision, but staying with the wrong one can quietly cost your business time, money, and focus.
This assessment is designed to help you step back and review whether your current IT support is genuinely working for you, or whether issues such as slow response times, unclear accountability, security gaps, or a lack of forward planning are holding the business back.
In just a few questions, you’ll gain clarity on whether your IT provider is acting as a dependable partner, or simply reacting when things go wrong.
Who should take this assessment?
This assessment is designed for organisations with 20–75 staff, particularly those experiencing growth or change, and where IT needs to be dependable rather than a distraction.
It’s especially useful if you’re responsible for IT day to day, but don’t want to rely on gut feel alone when deciding whether your current provider is the right long-term fit.
Many organisations take this assessment simply to sense-check their current setup and partnership, even if they’re not actively planning a switch.